Skip to main content

​
Managing Workspace Details

The Workspace Details page is where you configure the global identity of your organization within AIBAMS.
  1. Go to Admin Settings → Workspace → Details
SettingDescription
Organization NameDisplayed in emails, sharing links, and the dashboard.
Workspace URLhttps://[your-slug].portal.aibams.com
TimezoneThe default timezone for new users and automated reports.
LanguageThe default language for the workspace interface.
Changing your Organization Name does not automatically update your Workspace URL slug. If you need to change your URL slug, contact support.

​
Branding & White-Labeling

(Professional & Enterprise Plans Only) You can customize the appearance of AIBAMS for your team and clients.
  1. Go to Admin Settings → Workspace → Branding

​
Logos

Upload your company logos to replace the default AIBAMS branding:
  • Primary Logo: Used in the top navigation bar (Dark and Light variants).
  • Favicon: Used in browser tabs.
  • Email Logo: Embedded in system emails (invitations, notifications).

​
Colors

Set your brand’s primary accent color. This color will be used for:
  • Primary buttons
  • Active states in navigation
  • Links in system emails

​
Domain Management

Domains are the foundation of MailX and WebX. You must configure and verify domains before using these applications.
  1. Go to Admin Settings → Workspace → Domains

​
Adding a New Domain

  1. Click Add Domain
  2. Enter the domain name (e.g., yourcompany.com)
  3. AIBAMS will generate a set of DNS records.

​
Required DNS Records

To fully verify a domain for all AIBAMS services, you must add these records to your DNS provider (GoDaddy, Cloudflare, Namecheap, etc.):

​
Verification (TXT)

Proves you own the domain.
  • Type: TXT
  • Name: @ (or empty)
  • Value: aibams-verify=[unique-string]

​
MailX Routing (MX)

Directs incoming email to AIBAMS.
  • Type: MX
  • Name: @
  • Priority: 10, Value: mx1.aibams.com
  • Priority: 20, Value: mx2.aibams.com

​
MailX Authentication (SPF, DKIM, DMARC)

Prevents your emails from going to spam.
  • SPF (TXT): v=spf1 include:spf.aibams.com ~all
  • DKIM (CNAME): Name: mail._domainkey, Value: dkim.aibams.com
  • DMARC (TXT): Name: _dmarc, Value: v=DMARC1; p=quarantine;

​
WebX Hosting (A / CNAME)

Directs website traffic to AIBAMS.
  • Type: A, Name: @, Value: 76.76.21.241
  • Type: CNAME, Name: www, Value: sites.aibams.com

​
Verification Status

After adding the records, click Verify in the AIBAMS dashboard.
  • Verified: DNS is correct and propagated.
  • Pending: Awaiting propagation (can take up to 48 hours).
  • Failed: Records are missing or incorrect.

​
Customizing the App Launcher

You can control which Fusion Suite applications are visible to your team.
  1. Go to Admin Settings → Workspace → Apps
By default, all apps included in your plan are visible. You can toggle apps off if you don’t want your team to use them yet. For example, if you’re migrating from another storage provider, you might toggle FileX off until the migration is complete, preventing users from uploading files prematurely.
Toggling an app off does not delete its data; it simply removes it from the navigation menu for non-admin users.