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What is FusionX?

FusionX is AIBAMS’s AI assistant and automation engine. It’s the intelligence layer that ties together all Fusion Suite applications — giving you a powerful, context-aware assistant that understands your business, your team, and your goals. Unlike generic AI chatbots, FusionX has memory — it learns from your interactions and improves its understanding of your business over time.

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Key Capabilities

Conversational AI

Chat with FusionX in natural language to get tasks done — from drafting emails to generating reports.

Business Memory

FusionX remembers context across conversations, files, emails, and team history.

Workflow Automation

Set up automated sequences: “When a form is submitted, draft a response email and create a FileX folder for this client.”

Document Intelligence

Analyze, summarize, extract data, and answer questions about documents stored in FileX.

Email Assistance

Draft, improve, and send emails directly from FusionX. Full MailX integration.

Skills Library

Pre-built automation templates for common business workflows — activate with one click.

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Getting Started with FusionX

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Opening FusionX

  • Click FusionX in the app sidebar
  • Use the global shortcut ⌘ + Shift + A (Mac) or Ctrl + Shift + A (Windows)
  • Click the FusionX icon in the bottom-right corner of any app

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Your First Conversation

FusionX responds to plain language. Try these to start:
The more context you give FusionX, the better the results. Mention names, dates, and specific requirements in your prompts.

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Business Memory

FusionX’s memory system is what sets it apart from generic AI tools.

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What FusionX Remembers

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Managing Memory

To view or edit what FusionX remembers:
  1. Open FusionX → Memory
  2. Browse memory entries by category
  3. Edit any entry by clicking on it
  4. Delete entries you don’t want FusionX to retain
FusionX never shares your memory data across organizations. All memory is fully isolated to your workspace.

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Workflow Automation

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Creating an Automation

  1. In FusionX, click Automations → Create New
  2. Choose a trigger (what starts the automation):
    • New email received in MailX
    • File uploaded to FileX
    • Form submitted on WebX
    • Scheduled time (daily, weekly)
    • Manual trigger (run on demand)
  3. Add actions (what to do):
    • Draft and send an email
    • Create a folder in FileX
    • Send a notification
    • Generate a document
  4. Test the automation and click Activate

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Pre-Built Skills (Templates)

FusionX includes ready-made automation templates:

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Document Analysis

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Asking Questions About Documents

  1. Open FusionX
  2. Click Attach Document or reference a FileX file
  3. Ask your question:

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Supported Document Formats

  • PDF (text-based)
  • Word documents (.docx, .doc)
  • Text files (.txt, .md)
  • Spreadsheets (.xlsx, .csv)
  • PowerPoint presentations (.pptx)

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Email Integration

FusionX is tightly integrated with MailX:

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In MailX

  • Write with AI — Click when composing to generate a complete email from a prompt
  • Improve Writing — Highlight text and click to refine tone, clarity, or length
  • Summarize Thread — Get a quick recap of long email chains
  • Smart Reply — One-click AI-generated response suggestions

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From FusionX

  • “Check my inbox for any urgent emails”
  • “Draft a reply to the latest email from [client name]”
  • “Send a follow-up to everyone who submitted the contact form this week”

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FusionX Limits

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Troubleshooting

FusionX improves with more context. Try adding more detail to your prompts. If referencing past conversations or files, mention them explicitly. Clear the conversation and start fresh if needed.
Check the trigger configuration in FusionX → Automations. Ensure the automation status is Active. Review the Activity Log for error details.
You’ll see a notification when you approach your limit. Upgrade your plan from Settings → Billing or contact support for a temporary limit increase.