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What is FusionX?

FusionX is AIBAMS’s AI assistant and automation engine. It’s the intelligence layer that ties together all Fusion Suite applications — giving you a powerful, context-aware assistant that understands your business, your team, and your goals. Unlike generic AI chatbots, FusionX has memory — it learns from your interactions and improves its understanding of your business over time.

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Key Capabilities

Conversational AI

Chat with FusionX in natural language to get tasks done — from drafting emails to generating reports.

Business Memory

FusionX remembers context across conversations, files, emails, and team history.

Workflow Automation

Set up automated sequences: “When a form is submitted, draft a response email and create a FileX folder for this client.”

Document Intelligence

Analyze, summarize, extract data, and answer questions about documents stored in FileX.

Email Assistance

Draft, improve, and send emails directly from FusionX. Full MailX integration.

Skills Library

Pre-built automation templates for common business workflows — activate with one click.

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Getting Started with FusionX

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Opening FusionX

  • Click FusionX in the app sidebar
  • Use the global shortcut ⌘ + Shift + A (Mac) or Ctrl + Shift + A (Windows)
  • Click the FusionX icon in the bottom-right corner of any app

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Your First Conversation

FusionX responds to plain language. Try these to start: 
"Draft a professional follow-up email for my meeting yesterday with Acme Corp."

"Summarize the Q2 report I uploaded to FileX last week."

"What emails from clients are still waiting for a response?"

"Create a weekly work schedule for my team of 5."

"Write a product description for our new consulting service."
The more context you give FusionX, the better the results. Mention names, dates, and specific requirements in your prompts.

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Business Memory

FusionX’s memory system is what sets it apart from generic AI tools.

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What FusionX Remembers

Memory TypeExamples
Organization ProfileCompany name, industry, team structure
Client RelationshipsContact history, preferences, past projects
Workflow PatternsHow you typically handle emails, tasks, files
Team ContextWho does what, current projects, deadlines
PreferencesWriting style, communication tone, format preferences

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Managing Memory

To view or edit what FusionX remembers:
  1. Open FusionX → Memory
  2. Browse memory entries by category
  3. Edit any entry by clicking on it
  4. Delete entries you don’t want FusionX to retain
FusionX never shares your memory data across organizations. All memory is fully isolated to your workspace.

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Workflow Automation

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Creating an Automation

  1. In FusionX, click Automations → Create New
  2. Choose a trigger (what starts the automation):
    • New email received in MailX
    • File uploaded to FileX
    • Form submitted on WebX
    • Scheduled time (daily, weekly)
    • Manual trigger (run on demand)
  3. Add actions (what to do):
    • Draft and send an email
    • Create a folder in FileX
    • Send a notification
    • Generate a document
  4. Test the automation and click Activate

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Pre-Built Skills (Templates)

FusionX includes ready-made automation templates:
SkillDescription
New Client WelcomeAuto-draft welcome email + create client folder when a form is submitted
Email Follow-UpRemind you to follow up on emails that haven’t received a reply in 3 days
Weekly DigestGenerate a weekly summary of emails, tasks, and file activity
Document SummarizerAuto-summarize any PDF uploaded to FileX
Invoice GeneratorCreate professional invoices from a simple prompt
Meeting NotesTransform bullet points into structured meeting minutes

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Document Analysis

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Asking Questions About Documents

  1. Open FusionX
  2. Click Attach Document or reference a FileX file
  3. Ask your question:
"What are the payment terms in this contract?"
"List all action items from this meeting notes document."
"Compare these two proposals and highlight the key differences."
"What are the risks mentioned in this project brief?"

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Supported Document Formats

  • PDF (text-based)
  • Word documents (.docx, .doc)
  • Text files (.txt, .md)
  • Spreadsheets (.xlsx, .csv)
  • PowerPoint presentations (.pptx)

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Email Integration

FusionX is tightly integrated with MailX:

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In MailX

  • Write with AI — Click when composing to generate a complete email from a prompt
  • Improve Writing — Highlight text and click to refine tone, clarity, or length
  • Summarize Thread — Get a quick recap of long email chains
  • Smart Reply — One-click AI-generated response suggestions

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From FusionX

  • “Check my inbox for any urgent emails”
  • “Draft a reply to the latest email from [client name]”
  • “Send a follow-up to everyone who submitted the contact form this week”

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FusionX Limits

FeatureEarly AccessProfessional
AI Requests/month5,00025,000
Automation workflows550
Memory storage1 GB10 GB
Document analysisUp to 50 MBUp to 200 MB
Custom skills3Unlimited

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Troubleshooting

FusionX improves with more context. Try adding more detail to your prompts. If referencing past conversations or files, mention them explicitly. Clear the conversation and start fresh if needed.
Check the trigger configuration in FusionX → Automations. Ensure the automation status is Active. Review the Activity Log for error details.
You’ll see a notification when you approach your limit. Upgrade your plan from Settings → Billing or contact support for a temporary limit increase.